Where are my products made?
Fairy Day Jewelry is headquartered in South Carolina, but our products are handmade in both Thailand and the U.S. You can read more about our story here. Our Story
What is your art style?
Our handcrafted jewelry draws inspiration from the Bohemian spirit, ancient Egypt, and Native American culture, woven using the macrame technique and wire wrapping. It embodies a sense of joy.
Where does Fairy Day Jewelry ship from?
Your items will be shipped out from our headquarters in Murrells Inlet, South Carolina!
Once your order has been processed, orders are shipped via USPS First Class mail by default, which varies between 3-6 business days. Priority Mail can be selected at checkout for 2 day shipping. We are not responsible for delayed shipping times by the carrier.
How long will my order take?
Please allow 2-3 business days for processing and then an additional 3-6 business days to receive your package, they are shipped out USPS First Class unless Priority Shipping is selected.
Read more info about shipping here. Shipping policy
How can I change my address after I've placed my order?
If you realize that there is a mistake on your address after you’ve placed your order, email us right away at support@fairydayjewelry.com
My tracking says delivered but I don't have my package, what do I do?
We're so sorry! Please allow 48 hours from your delivery notification for the package to arrive. If you do not receive it by then please contact us at support@fairydayjewelry.com
How do I ship my order back to you?
If you're looking to return or exchange your order we're here to help! We offer returns or exchanges within 30 days of purchase for full-priced items in original condition (unworn, with tags attached). We'll send you the return/exchange instructions to your email. Read more details about the return policy.
Please note the customer is responsible for return shipping.
How can I take care of my jewelry?
Protect from chemicals, avoid moisture, and store in a dry place.
Tarnish is natural for brass, but No worry about it! Our solid brass can easily be cleaned at home. What you need is 1 part of water, 1 part of baking soda, and a toothbrush then brush it thoroughly. After cleaning, always dry the jewelry immediately with a soft cloth to polish and make it shine again.