Refund policy
EXCHANGE POLICY
- Exchanges accepted within 30 days of purchase.
- A $4.95 Exchange Fee applies (covers shipping, restocking, and handling).
- Fee invoiced by email once the item you wish is received at Fairy Day Jewelry.
- Replacement ships after payment. Unpaid invoices after 30 days will be converted to a return processing.
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Items must be:
✓ In original condition
✓ Unworn
✓ Tags still attachedNot eligible for exchange:
✘ Final Sale or discounted items
✘ Free or promotional gifts
Email us at: support@fairydayjewelry.com with subject line: Exchange item.
Please include: order number, items you wish to exchange. We'll get back to you within 1-2 business days.
RETURN POLICY
- Returns accepted within 30 days of purchase.
- A $6.95 Return Fee (covers shipping, restocking & processing) will be deducted from your refund.
- Items must be unworn, in original condition, with tags attached.
Please note:
✘ Final Sale or discounted items cannot be returned.
✘ Free or promotional gifts are not eligible for return.
Email us at: support@fairydayjewelry.com with subject line: Return item.
Please include: order number, items you wish to return. We'll get back to you within 1-2 business days.