Refund policy

EXCHANGE POLICY

- Exchanges accepted within 30 days of purchase.

- A $4.95 Exchange Fee applies (covers shipping, restocking, and handling).

- Fee invoiced by email once the item you wish is received at Fairy Day Jewelry.

- Replacement ships after payment. Unpaid invoices after 30 days will be converted to a return processing.

  • Items must be:
    ✓ In original condition
    ✓ Unworn
    ✓ Tags still attached

    Not eligible for exchange:
    ✘ Final Sale or discounted items
    ✘ Free or promotional gifts

Email us at:  support@fairydayjewelry.com with subject line: Exchange item.

Please include: order number, items you wish to exchange. We'll get back to you within 1-2 business days.

 

RETURN POLICY

- Returns accepted within 30 days of purchase.

- A $6.95 Return Fee (covers shipping, restocking & processing) will be deducted from your refund.

- Items must be unworn, in original condition, with tags attached.

Please note:
Final Sale or discounted items cannot be returned.
Free or promotional gifts are not eligible for return.

Email us at:  support@fairydayjewelry.com with subject line: Return item.

Please include: order number, items you wish to return. We'll get back to you within 1-2 business days.